COVID-19 Support Materials

Videos & Webinars

BC Pharmacy Association releases public videos featuring vice-president Annette Robinson

The BC Pharmacy Association has released a video of BCPhA Vice-President Annette Robinson addressing the public during the COVID-19 pandemic.

Our message to the public is that pharmacists are here to ensure patients have access to medications, whether for their regular refills, for prescription renewals or for emergency supplies of medication.

Members are welcome to use the video in their social media feeds, for in-store displays and to share with colleagues and members of the public.

See Video

For the second portion of our video on COVID-19 with Annette Robinson, we are making available a lengthier video with frequently asked questions from patients.

Community pharmacies are encouraged to view, share and repost the video to educate the public during the COVID-19 pandemic.

See Video

Webinar: BCPhA Vice-President Annette Robinson participates in Canadian Pharmacists' Association webinar on COVID-19

Join BC Pharmacy Association Vice-President Annette Robinson along with University of Waterloo pharmacy professor Kelly Grindrod and McKesson Canada's Smita Patil on this COVID-19 webinar for pharmacists.

Managing COVID-19 Day-to-Day: More Answers to Pharmacists' FAQs attempts to address pharmacists' latest questions while continuing to provide patient care during the COVID-19 pandemic.

To access the recording, click the link below.

Access the Webinar

- Last updated March 24, 2020

Canadian Pharmacists Association releases 30-day supply explainer video

We know that the current 30-day supply recommendations may be difficult for some patients to understand. CPhA has developed an explainer video to help pharmacists tell their patients why this recommendation has been made, and why it is so important that we all work together to protect the medication supply for all Canadians. The video is available in English and in French and can be shared on your website, in emails or on social media.

WEBINAR Managing COVID-19 Day-to-Day: More Answers to Pharmacists’ FAQs

As the pharmacy profession grapples with providing effective patient care while preventing the spread of infection during COVID-19, pharmacists have many new questions.

The Canadian Pharmacists Association is bringing together McKesson Canada’s Smita Patil, University of Waterloo pharmacy professor Kelly Grindrod and BC Pharmacy Association vice-president Annette Robinson (Pharmasave Pacific) to answer your latest questions on managing day-to-day during a pandemic.

Date: March 23, 2020
Time: 10 to 10:45 a.m. Pacific Time

Watch here

Webinar: COVID-19 exposure in the pharmacy: Protecting the pharmacist and pharmacy staff

At the end of the webinar, participants will be able to:

  • Identify exposure risks in the pharmacy associated with COVID-19
  • Implement controls in the pharmacy to reduce potential exposure to COVID-19
  • Recognize ways to keep yourself protected during the COVID-19 outbreak.

About the Speaker: Saleema Dhalla

Saleema completed her Masters of Occupational and Environmental Hygiene at UBC. She has designed and executed systems at the provincial and national level to reduce workplace injuries and improve employee well-being. Saleema has held three roles at SafeCare BC, the health and safety association which supports healthcare workers in long-term care and home and community care. Her roles include the Director of Workplace Health and Safety Programs and Acting Chief Executive Officer, and most recently the Sr. Director of Development and Strategic Engagements. 

Please Note: A BCPhA account is required to register for this event. If you do not have a login account or if you are unsure if you have a login, please fill out the Account Creation Form and a member of the BCPhA team will contact you. Accounts can be created free of charge with valid College registration.

To access the course:

  1. Click the "Access Course" link below
  2. Click "Start eTraining" to login
  3. Select the "courses" tab
  4. Click on the course "Coronavirus Exposure In The Pharmacy" to begin

Access Course

Webinar: PPE Best Practices During COVID-19

The webinar will cover best practices for using personal protective equipment (PPE) to protect pharmacy staff during the COVID-19 pandemic. The discussion will focus on appropriate use, donning, doffing, disposal and various scenarios where PPE might be required.

Speakers: Shelita Dattani (CPhA), Kamran Nisar (PharmaChoice), Christina Adams (Canadian Society of Hospital Pharmacists), Karey Shuhendler (Canadian Nurses Association) and Glenn Rodriguez (Pharmacy Association of Nova Scotia)
When: Thursday, April 2 (9 a.m. to 10 a.m. Pacific Time)

Watch here

Webinar Q&A: Frontline COVID-19 perspective from Italian pharmacists

Wholehealth Pharmacy is hosting a webinar Q&A with a pair of Italian pharmacists. The Mediterranean country is among the worst hit by the COVID-19 pandemic and had been in a national lockdown since March 9, with many non-essential services closed while pharmacies kept operating to serve the public.

Speakers:

  • Antonio Lombardi, pharmacist and owner, from Castellammare di Stabia
  • Davide Foroni, pharmacist, from Naples
  • James Morrison, director of pharmacy excellence, Wholehealth Pharmacy Partners

When: Wednesday, April 8, 12 p.m. Pacific Time

Watch here

New COVID-19 resource videos for pharmacists

The Canadian Society of Hospital Pharmacists' B.C. Branch has created a series of short videos with information on medications during the COVID-19 pandemic.

The following videos have been made available to date:

Role of Statins NEW!
by Dr. Ricky Turgeon, BSc(Pharm), ACPR, PharmD

COVID19 Virus Stability and Transmission
by Dr. Kelly Grindrod, BSc(Pharm), PharmD, MSc

Should We Avoid Corticosteroids?
by Dr. Megan Harbin, BSc(Pharm), PharmD, ACPR

Should Patients Discontinue Their ACEi/ARBs?
by Dr. Arden Barry, BSc, BSc(Pharm), PharmD, ACPR

Role of Hydroxychloroquine
by Dr. Gregory Mah, BSc(Pharm), PharmD

Does Ibuprofen Worsen COVID-19 Infection?
by Dr. Doson Chua, BSc(Pharm), PharmD, FCSHP, BCPS, BCCP

Upcoming topics to look forward to include:

  • Vaccine development 

What pharmacists should know about COVID-19, substance use, and safer supply

On April 9, 2020, BC Pharmacy Association (BCPhA) partnered with the BC Centre for Substance Use (BCCSU) on a webinar with information specific to pharmacists who are serving substance users during the COVID-19 pandemic, including information about the new provincial clinical guidance.

Speakers included:

  • Dr. Mona Kwong, Pharmacy Advisor and Director, Addiction Pharmacy Fellowship, BCCSU
  • Ann Johnston, Manager, Pharmacy Practice Support, BCPhA
  • Guy Felicella, Speaker, Guy Felicella Consulting

The recording is now available on the BC Pharmacy eTraining portal.

Start eTraining

Signage & Graphics

New Poster: Feeling Sick? Please help us control the spread of viruses by NOT coming into the pharmacy

Some pharmacies have contacted the BCPhA asking for patient-facing posters that ask patients with respiratory illness symptoms to wait outside the pharmacy, instead of going inside, to access service.

The BCPhA has created this poster for pharmacies who are committed to serving their patients who call in, either through curbside service, deliveries or other means. A space on the poster is available for individual pharmacies to fill in their phone numbers.

This poster is not intended to turn patients away without a thorough attempt to provide them the service they need.

COVID-19 SIGNAGE - STOP AND CALL [ENGLISH] (UPDATED MARCH 18, 2020)

BCPhA makes available reduced hours posters for pharmacies

The BC Pharmacy Association has adapted reduced-store hours signs shared by Pharmasave Drugs (National) Ltd. for our members.

During the COVID-19 pandemic, we understand many pharmacies are reducing hours due to the pandemic's impact on staffing and the increased measures many pharmacies are taking to keep their staff and patients safe and healthy.

Community pharmacies are encouraged to make use of the reduced hours signs to help communicate any changes to regular pharmacy working hours to patients.

To download the reduced hours poster, click on the link below.

Download Reduced Hours Poster

Patient-facing COVID-19 safety posters now available in multiple languages: English, Chinese, Farsi, Punjabi

The BCPhA is working on materials for members to use in interacting with patients, including posters, patient handouts and FAQs. We will make these available as soon as they are ready.

The BC Pharmacy Association has created patient-facing health and safety posters to educate patients arriving at pharmacies about the symptoms of COVID-19, and what to do to prevent the transmission of the virus.

To download the posters, please select a language:

COVID-19 PATIENT POSTER [ENGLISH] (UPDATED MARCH 13, 2020)

COVID-19 PATIENT POSTER [ENGLISH/CHINESE SIMPLIFIED] (UPDATED MARCH 18, 2020)

COVID-19 PATIENT POSTER [ENGLISH/PUNJABI] (UPDATED MARCH 18, 2020)

COVID-19 PATIENT POSTER [FARSI] (UPDATED MARCH 18, 2020)

COVID-19 PATIENT HANDOUT - YOUR PHARMACIST CAN HELP [ENGLISH] (UPDATED: MARCH 17, 2020)

COVID-19 GUIDELINES FOR PHARMACIES [ENGLISH] (LAST UPDATED: MARCH 25, 2020)

SUSPECTED COVID-19 CASES: STEPS TO TAKE IN THE PHARMACY (LAST UPDATED: MARCH 20, 2020)

COVID-19 SIGNAGE FOR REDUCED HOURS [ENGLISH] (LAST UPDATED: MARCH 24, 2020)

Suspected cases of COVID-19: Steps to take in the pharmacy

The following information has been adapted from the BC Centre for Disease Control's COVID-19 Patient ID and Assessment for Primary Care document and the British Columbia COVID-19 Symptom Self-Assessment Tool.

Download Poster: Suspected cases of COVID-19: Steps to take in the pharmacy