Online Booking Platform

Developed to Meet the Needs of Pharmacies Today

Our online booking platform support hundreds of pharmacists during the recent flu season and now COVID-19 vaccinations.

Features on this platform were created to meet the demands of pharmacies as immunizers fighting the COVID-19 pandemic rather than focusing on nice to have features you might use in the future, so we are able to keep the pricing much lower than competitors. There's no hidden setup fees and no surprise monthly usage bills based on number of appointments that end up being more than you expect.

We have two rate plans to choose from at $34/month and $49/month. You can book unlimited appointments and add as many services as you like at no extra cost with either plan.  The $34 plan includes all the standard features while the $49 plan includes additional premium features and the COVID-19 module.

Our online booking platform is ready to go out of the box. Just set the eligibility requirements for your province (e.g., age, sector), add inventory for the vaccine, add work times and then take appointments and waitlists immediately.

Have control to make configurations to suit your needs and also have the ability to update the eligibility criteria real-time to meet the demand of COVID-19 vaccinations. Just click, edit and save. 

Screenshot

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Monthly commitment and ready to go immediately. *Please allow 1 - 3 business days to receive your setup and access confirmation email

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Streamlined for COVID-19 Vaccinations

All online booking applications will help you reduce calls by allowing your patients to book and cancel online. Our platform has additional COVID-19 tools to meet the different demands of all provinces to further improve workflow and save you time by:

  • Set any eligibility criteria to control bookings and the waitlist
    • Age range or year of birth
    • No other vaccinations within 14 days of appointment
    • Specific employment sectors 
    • Specific health conditions
    • And really anything you would like!
  • Set inventory control to limit the appointment bookings real-time to avoid overbooking
  • Require patients to complete screening/consent forms online in advance
    • Forms to meet your Province's needs
  • Consent forms are auto-filled and formatted based on all the information patients provide online. Then view the form online, enter pharmacy information then print or save as a PDF.
  • Screen for COVID-19 symptoms a day before the appointment, where patients are reminded automatically by SMS and email
  • Set a running waitlist or once you run out of time slots or inventory, the service will automatically convert to waitlist mode

We were at the forefront of pharmacies offering COVID-19 vaccinations in Canada, launching in Alberta March 4. In days, we booked thousands of appointments and many more collected by waitlists without a hitch.  By mid-March, we started accepting COVID-19 vaccination appointments at over several pharmacies in Alberta, Ontario, New Brunswick and Manitoba and expect to be live across Canada soon.

Like the recent flu season supporting over 250 pharmacy teams and hundreds of pharmacists, we expect to receive a lot of fantastic feedback in continuing to expand the application to meet your needs for COVID-19 vaccinations in pharmacies across Canada.

Trusted by hundreds of pharmacists across Canada.

Our hundreds of pharmacists using this tool from coast-to-coast have booked over 80,000 appointments during the 2020 flu season after two months.

What members are saying about this tool:

"We have been live for 3 days and the response has been fantastic. Very easy to use. It has made operations 100% more manageable." - Curtis

"I'm a 'one man operation" with no assistants/techs. It has simplified my life significantly. Patients can navigate the bookings with ease. The vaccine screening questionnaires are helpful as patients don't need to spend time filling it out at the counter" - Victor

"I would definitely recommend the booking tool to other pharmacy managers. It has made our most difficult flu shot season that much easier, and allows our patients to manage their appointments from the safety of their homes." - Vanessa

"...It is true that not everyone will use the tool online. But the majority will book themselves and their family online. It has simplified our lives that much more. If another independent pharmacy wants a crash course on this booking tool, let me know and you'll learn how it all works in 5-minutes. Three words: Use this tool. Worth every toonie." - Eugene

"It has been fantastic. It was very simple to set up and use. It has aided both our staff and customers in the booking process. It has saved our staff a great deal of time. If it could answer the phone it would be magic." - Alan

Examples of a few members using our booking tool:

Costco Pharmacy

Cridge Family Pharmacy

Pharmasave

Pure Integrative Pharmacy

Wellness Pharmacy

Let's book an appointment

Click on the link below to live demo as a patient.

Live Demo (Patient View)

 

You cannot eliminate all calls and questions in the pharmacy, but if you can reduce it by 50-70%, would you?

 

Family bookings

One family member looking to make appointments for their family?  Yes, this is available.  Create one user account and make bookings for multiple family members.  Then complete any COVID-19 pre-screening or vaccine screening/consent forms online as a parent, guardian, or legal representative too.

Built in Vancouver, for pharmacists, partnered with the Association

We surveyed our members and many understand the importance to be prepared for the upcoming COVID-19 vaccines and needing a tool to drive efficiency and improve the workflow. The 2020 flu season was busier than ever, and COVID-19 vaccinations across Canada in 2021 is shaping up to be busier for a longer time. 

Your Own Customizations

Customize your booking page:

  • Add your logo at the top banner
  • Include your address, web link, contact number and email address at the bottom of the page
  • Customize your service names, length of service, and description
  • Add a Call now button for smartphones for a one-touch call for smartphones if you have additional services that require a call

Accessing the Application

There is no software to download, everything is accessed through a web browser.  It’s that easy.

There are some basic requirements:

  1. You will need to use Chrome or Safari as an administrator. Patients can book from all browsers.
  2. Patients can book from a computer, tablet or smartphone.  Pharmacies should use a computer or tablet. Pharmacies can have more than one session at a time, but we recommend that if two people are logged in at the same time only one should be making edits.
  3. You need internet access to access this application.  

Additional Corporate Member Benefit

The system is ready to go and basic setup is intuitive and streamlined and our Step-by-Step Setup Guide makes it even easier.  But, we know it's busy in your pharmacy and some additional support helps.  As an added benefit for Corporate members, book a 30-minute virtual one-on-one session with one of our BCPhA Member Services staff to get real-time training and become an expert even faster.  Group classes also available upon request.

Pricing Breakdown

Start bringing your service online today. Accept bookings online or in-person.

Standard
$34/month

✓ Unlimited online bookings
✓ Log in from multiple devices
✓ Unlimited automated email reminders
✓ Customizable appointment cancellation email messaging
✓ Block same day or 24-hour bookings control
✓ Branding (logo and business info)

Digital and printer-friendly screening/consent forms
✓ COVID-19 symptom checker/pre-screening
✓ Flu Vaccination screening/consent form
✓ General Vaccination screening/consent form

✓ Printable daily schedule
✓ Cancellation list by service

✓ French web page available for patients
✓ Verified for web accessibility (WCAG 2.0 Level AA accessibility compliant)
✓ PIPEDA / PIPA compliant
✓ Servers in Canada

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Premium
$49/month

All Standard features PLUS:
✓ Automated SMS text message reminder *
✓ Inventory control – limit appointments based on inventory
✓ Waitlist control – automatically turn on the waitlist once inventory is out, or have a running waitlist for those who cannot find a time or would like to express their interest, automatically remove booked patient's from waitlist.

COVID-19 Module:
✓ Age eligibility screening system (age, year of birth, sector, etc.)
✓ Customizable screen question mode (e.g., screen by sector, health condition, etc.)
✓ COVID-19 two appointment booking feature
✓ Digital COVID-19 Vaccination screening/consent form

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Enterprise
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All Premium features PLUS:
✓ Additional customizations
✓ SMS bundling
✓ Enterprise level customer support

* max 300 SMS per month. 

Need additional licenses?

If you are planning to provide concurrent appointments (two patients at a time or appointments that are in 5-minute intervals), you'll need an additional license.  Additional licenses are $15/month per license.

Need additional SMS text messaging blocks for your premium subscription?

Add another 300 SMS text messages per month for $10/month. There is a limit of 300 SMS text messages per month included with your premium subscription. SMS text reminders are automatically sent 24-hours before the appointment including a link to any required forms that need to be completed. You can also send SMS reminders on demand. Patients also receive an automated email immediately upon booking or cancelling 24-hours before the appointment, so you can also turn off the SMS feature to avoid overage fees.

Questions?

If you have any questions, please feel free to contact us at vince.lee@bcpharmacy.ca. We would be happy to answer any questions you have.